Myka Place

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Myka Place Organisational Code of Conduct

1. Purpose
 
This Code of Conduct sets the behavioural and ethical standards expected of all workers, contractors, volunteers, students, management and board representatives of Myka Place and Kalon Meraki.
 
This Code aligns with:
 
  • The NDIS Code of Conduct
  • The National Principles for Child Safe Organisations
  • NDIS Practice Standards and Quality Indicators
  • Relevant State and Commonwealth safeguarding legislation
 
All personnel must comply with this Code at all times.
 
2. Our Commitment
 
We are committed to:
 
  • Protecting the safety, dignity and wellbeing of every participant and child
  • Providing supports that are person-centred, trauma-informed and culturally respectful
  • Creating environments that are physically, emotionally and psychologically safe
  • Maintaining zero tolerance for abuse, neglect, exploitation, discrimination or misconduct
 
 
3. Standards of Behaviour
 
All workers must:
 

3.1 Respect Rights & Dignity

 

  • Respect each participant’s right to self-determination and informed decision-making
  • Promote independence and choice
  • Maintain privacy and confidentiality
  • Use respectful, inclusive and non-discriminatory language
 
3.2 Provide Safe & Competent Support
 
  • Deliver services within scope of role, training and competence
  • Follow individualised care plans and clinical directives
  • Maintain professional boundaries at all times
  • Use positive behaviour support approaches
  • Follow medication, manual handling, feeding and clinical protocols
 
3.3 Act with Integrity
 
  • Be honest, transparent and accountable
  • Accurately document service delivery and incidents
  • Avoid conflicts of interest
  • Not accept gifts or benefits that influence professional judgement
  • Comply with all organisational policies
 
3.4 Prevent & Respond to Harm
 
Workers must take all reasonable steps to prevent and respond to:
 
  • Abuse (physical, emotional, sexual, financial or psychological)
  • Neglect
  • Exploitation
  • Grooming
  • Coercion
  • Discrimination
  • Violence or unsafe practice
All suspicions, allegations or disclosures must be reported immediately in line with organisational reporting procedures.
 
4. Child Safe Standards
 
As a child safe organisation, we require all workers to:
 
  • Prioritise the safety and best interests of children
  • Listen to and respect children’s voices
  • Take all concerns raised by a child seriously
  • Never engage in inappropriate physical, verbal or online behaviour
  • Never be alone with a child in a way that is not observable or accountable (unless clinically required and authorised)
  • Maintain appropriate professional boundaries
  • Hold and maintain valid Working With Children clearances
 
Any form of child abuse or grooming behaviour will result in immediate escalation and mandatory reporting.
 
5. Professional Boundaries
 
Workers must not:
 
  • Engage in personal, romantic or financial relationships with participants or their families
  • Share personal social media with participants
  • Provide unauthorised transport or private arrangements
  • Use participant information for personal benefit
  • Attend work under the influence of alcohol or drugs
 
6. Cultural Safety & Inclusion
 
We commit to:
 
  • Respecting cultural identity, diversity and lived experience
  • Providing culturally responsive supports
  • Supporting participants from Aboriginal and Torres Strait Islander backgrounds
  • Respecting faith, gender identity, sexuality and family structure
 
Discrimination of any kind is not tolerated.
 
7. Use of Restrictive Practices
 
Any restrictive practice must:
 
  • Be authorised in an approved Behaviour Support Plan
  • Be the least restrictive option
  • Be used only as a last resort
  • Be documented and reported in line with NDIS requirements
 
Unauthorised restrictive practices are strictly prohibited.
 
8. Reportable Conduct & Incident Management
 
All workers must:
 
  • Immediately report incidents involving serious injury, abuse, neglect or misconduct
  • Comply with NDIS Commission reportable incident requirements
  • Cooperate fully with investigations
  • Participate in continuous improvement processes
 
Failure to report concerns may result in disciplinary action.
 
9. Breaches of the Code
 
Breaches of this Code may result in:
 
  • Performance management
  • Additional training
  • Disciplinary action
  • Termination of engagement
  • Mandatory reporting to external authorities
  • Notification to the NDIS Quality and Safeguards Commission
 
10. Accountability
 
All workers must:
 
  • Read and understand this Code
  • Sign acknowledgement upon commencement
  • Participate in ongoing training
  • Uphold these standards in every interaction
 
Leadership commits to modelling these behaviours and fostering a culture of safety, transparency and continuous improvement.
 
11. Commitment Statement
 
At Myka Place and Kalon Meraki, we believe every child and participant deserves to feel:
 
Safe.
Respected.
Heard.
Valued.
 
This Code of Conduct is not simply a compliance requirement — it is our commitment to the families who trust us with their most precious people.